Customer Protection
7-Day Money-Back & Refund Policy
1. Risk-Free 24-Hour Trial Before Purchase
We strongly encourage every user to request our 100% free 24-hour trial before purchasing a plan so you can verify stream stability on your own device and connection.
2. 7-Day Unconditional Refund Guarantee
If you experience technical issues with your retail subscription within the first 7 days after activation that our 24/7 engineering support cannot resolve within 24 hours, we issue a full 100% refund to your original payment method.